Also, one of the parts broke before using it one time. I have been trying to replace it ever since I lost it in a wind storm. I put it up in my yard for my now wife’s bridal shower. I had it spiked down and secured really good. It looked wonderful in the yard so I decided to leave it for a while.
Great product, however, like everyone else, unable to locate replacement parts. I have lost the instructions and the list of parts to the Screen House. I was wondering if anyone can email me the instructions and List of parts.
What you wind up with is a web of pipes and plastic pieces that falls apart at one end as you assemble the other. Then the instructions start to get really funny. ‘Insert the leg poles into the hubs to raise the screenhouse frame’ got the first laugh. The “frame” barely ozark trail canopy stayed together on the ground. Any attempt to lift a corner and insert a leg pole resulted in pipes flying everywhere. I thought of resorting to duct tape, but since I had none handy, with great finesse I managed to lift each corner one pipe segment at a time.
The hubs on the tent and the construction of the design are worthless. Leave it up for an evening … A light misting rain and it’s all over. The hubs break and the legpoles bend beyond repair. One mad idea often begets another, and that is how this $34.95 purchase came about.
This product from the list of stuff that I wish I never had bought it would in the top two. Setting up the screenhouse you need an army of people to hold the frame in place to put the screen over. Then the hooks don’t even reach the holes at the bottom of the poles. Then if you can manage to get that far, you have to run like crazy to get it tied down before if falls over. Bottom of screen doesn’t even tough the ground. We bought this screen tent about 2 years ago and just took it out of the box to put it up.
I know there is more grief and heartbreak in my future, but hey, I’m using it. Browse Ozark Trail’s top-rated hiking and camping gear and more. Find something simple to set up, reliable, durable and with product support.
I contacted Wal-Mart (1-800-WALMART) to see where I could get a replacement pole for the tent. They are idiots and seemed like they didn’t want to help me by supplying me with the manufacturer’s phone number. Absolutely no offer to resolve the issue. Absolutely no apology for the poor quality of the product. When I got the thing home and deboxed it, the reality began to set in.
As I’ve mentioned elsewhere in the blog, I’m getting married in Joshua Tree on August 2nd, outdoors. Shade can be a matter of survival there if you’re outside at midday. We love the size of the tent and we used it for a ozark trail screen house week with no problems. The second time we set it up one of the poles snapped and now I can’t find where I can get replacement poles. Any suggestions would be greatly appreciated. I have large screen house and I love it.