We will not replace the 3-way hubs again. The campground received a moderate rain on the second night and the roof collected water in several places, causing the screen house to collapse. This was not a heavy rain by any means as no other shelters or tents collapsed. The weight of the water actually bent several poles on the roof and one leg. This probably could have been prevented by adding more yellow support poles to the roof. It seems like I am the second person to review this product, and the second one to give it a 1 Star rating.
We used it to put it over a little swimming pool for our children and it works great. I called to get a replacement and the customer service person ozark trail chairs I talked to was awesome! She guided me through until I was able to find the correct serial number for the part and sent it to me right away.
If anyone has a hub gable or #1 Roof pole, I would be interested in buying those parts. I loved the size of this screen house but after a few uses, the 4-way hub gable cracked and a couple of the curved roof poles bent a little. Had the screen house for 4 years. A gust of wind probably around 50 MPH took it down.
The screen tent came with missing and broken parts. Their solution was for me to pay for replacements out of pocket. No apology, no offer for a resolution.
I had it spiked down and secured really good. It looked wonderful in the yard so I decided to leave it for a while. I came in from work one day and to my surprise it was 60 yards away from me all torn up from landing on my neighbor’s spiked fence. It was torn up pretty bad so I decided to trash it. I was wondering if anyone out there can e-mail me the manual. We placed the screen house over a picnic table at the campsite and it did a fairly good job of keeping insects out while we were eating.
I have lost the instructions and the list of parts to the Screen House. I was wondering if anyone can email me the instructions and List of parts. I would appreciate any help I can get. ozark trail screen house Anyone have spare parts for sale? I need to replace the center hub (CTRH-02) since this broke while I was using it. Bring the whole thing down when the winds are +20 miles per hour.
So far this sounds like a poor review, so let me say that, as the picture shows, the product did eventually reach a state of functionality of sorts. I know there is more grief and heartbreak in my future, but hey, I’m using it. You either need six people or twelve arms to hold the thing together when assembling.
Any suggestions would be greatly appreciated. I have large screen house and I love it. It gets used very hard every summer.
If anyone reading this review has any idea where I can purchase another one just like it, please contact me at Trailspace’s community of gear reviewers has field-tested and rated the top tents and shelters. Tried to buy replacement parts but they were discontinued. The screening and roof are all in excellent condition, along with all the poles, etc. With two more roof poles, I’m sure this could be prevented.
Absolutely no apology for the poor quality of the product. The plastic corners are not worth putting the room up. But I did find this to get parts from California. When I got the thing home and deboxed it, the reality began to set in.