The question is, should you have to pay $50 to ship the luggage to Texas? If you’d had your American Tourister luggage for a few years, then sending it over might be a reasonable request. But this luggage was brand new, and I think the company should have considered replacing it with a new bag. I publish a guide on how to resolve any consumer dispute on my advocacy site, Elliott.org. Our selection of American Tourister cabin luggage is perfect for people who prefer to travel light.
On the other hand, a soft trolley suitcase is lightweight and versatile, perfect for travelers who prefer adaptability. I will begin by saying my job had required me to travel a lot and most suitcases (other brands) I’ve had for over ten years before needing to replace. I no longer travel a lot, and purchased the Moonlight 28” hard case spinner suitcase directly from American Tourister. It’s only 6.5 months old, and the plastic cracked around the wheel and it hardly rolls, and is no longer usable anyhow as the plastic is cracked open. It has a 10 year warranty, but when I called customer service they said this doesn’t fall under the warranty and they won’t do anything about it. I wish I hadn’t bought three suitcases from American Tourister, and I would advise others to go with another company with legit warranty coverage/customer service.
So I emailed American Tourister asking them to honour the home delivery and I’ve yet to receive an email back from them. Called company and was told they do not have replacement part. The closest “authorized” repair place is 100 miles from us. We can drive it there or ship it there. Click here to see more american tourister luggage with free shipping included. But let’s say you ordered the luggage online and only discovered the problem after your second trip.
These suitcases are available in a variety of models and colors such as black, white, and most colors of the rainbow. These backpacks are crafted with precision and they use high-quality materials. These materials are built to withstand the rough conditions of our journey.
I’ve checked with UPS and FedEx and it will be over $50 to ship the luggage to San Antonio, mainly due to the size. I feel like I should not have to pay this exorbitant cost to have a manufacturing defect repaired. On the second trip with the luggage, the stitching that holds the zipper mechanism to the luggage frame started pulling loose on the 24-inch piece of luggage. Suspecting this was a manufacturing defect, I went to the American Tourister website for a resolution. We take pride in offering a broad range of American Tourister bags at Branded Luggage to suit your tastes.
I am frequently traveller and certainly this was totally unexpected. I will make arrangements to return this suitcase but I expect a better product if I am to maintain any trust in American Tourister. With our wonderful variety of American Tourister ladies’ bags, women may add a touch american tourister carry on of luxury to their travels. These bags are the ideal fusion of fashion and utility because they have fashionable designs and lots of room to organize everything. Improve your travels with the renowned American Tourister line, which is offered by Branded Luggage in Pakistan.
Moreover, these backpacks have cutting-edge elements that meet the modern traveler’s needs. Even they are lightweight and make sure that everything is carried conveniently. Here is a selection of four-star and five-star reviews from customers who were delighted with the products they found in this category.
Soft-sided suitcases are made of canvas, nylon, or another flexible material. Many large soft-sided suitcases weigh only about 9 pounds. They can often expand up to american tourister carry on 3 inches when extra storage is needed. Whether you travel once a year or twice a week, you need luggage. American Tourister offers carry-on and full-size bags.
We deliver you the newest and most popular bags right here in Pakistan through our cooperation with American Tourister. Discover the world of American Tourister’s exceptional workmanship, cutting-edge designs, and unrivalled practicality, all of which are offered at Branded Luggage. The backpacks by American Tourister are committed to providing sustainability and they use some eco-friendly materials.
Not even a courtesy reply saying thanks for the review and getting in touch to solve any issues. I look forward for the company to become transparent and engage directly with genuine customers and their feedback. American Tourister makes many different sizes in full-size suitcases. One large option measures 30 inches by 19.5 inches by 13.2 inches, while an even larger option has overall dimensions of 32.5 inches by 23 inches by 14.25 inches. American Tourister also makes smaller full-size options, with the overall dimension of one of their smallest full-size suitcase being 27 inches by 17.5 inches by 11.8 inches. The company makes both soft-sided and hard-sided full-size suitcases.