Faulty items are then forwarded onto the suppliers to confirm the warranty issue. Please be patient with us as we need to receive this confirmation from the suppliers before we can process your request for a replacement/refund. Please allow a minimum of 15 working days from receipt of returned item(s) for repair/replacement under warranty. We expect to be able to return the items within a maximum 30 working days, however, specific timescales can change based on the requirements of the individual case. Refunds will be processed using the same method of payment used for the original purchase. Due to the high incidence of fraud we regret that we are unable to offer any refund without a valid receipt/delivery note.
The law, introduced in 2014, puts the emphasis on the producers and suppliers of electrical equipment to pay for the collection, treatment and recovery of waste electricals. Once you have spoken to our aftersales department, you may need to return the item, you can arrange this via our returns service Collect+ (See below) or any alternative courier/delivery service that you choose. Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice. The first brake tabs were two pieces of metal welded together, and they were rectangular.
Your bike is delivered to your door by a 99 Bikes expert who will walk you through your new bike and answer any questions you may have. Once your order is placed we will be in contact with you within 2 hours to confirm your order. Find the biggest discounts on Reebok exercise bikes to keep you in shape all year round here. Consumer credit services are only available to over 18s and subject to status. If you choose not to send your equipment back to us for disposal then you can dispose of any electricals or electronics yourself at your local recycling centre, who will dispose of your equipment via a controlled recycling process. If Collect+ is not being used, then proof of postage will be required as Cycle Solutions is unable to accept liability for loss or damage whilst in transit back to us.
Select the product you are interested in, click delivery, type in your postcode, and select Bike Delivery. This means we will special order the items from our supplier which usually leaves within 7 days. If you are intending to use finance as your payment option, please note we will only ship your order to your billing address, and not to an alternative delivery address. As a retailer that sells new Electrical and Electronic products we will take back old items, provided it is a like-for-like replacement when you buy a new product from us. We will then responsibly dispose of the old product ensuring that it doesn’t end up in landfill. Item/s must be returned in the original packaging (in a resaleable condition), unused and unopened within 14-days of notification to cancel.
This means the item is In stock at our warehouse location and items will be despatched by us in 2-6 working days. Items won’t be considered lost until after 15 working days of items beingdispatched. Once the 15 working days are up we will issue a refund or replacement. WEEE (The Waste Electrical and electronic Equipment) Directive is UK law that governs the disposal and recycling of all electrical items.
The mechanical disc brakes with long brake housing allow for bar spins straight out of the box and will give you reliable braking control. If returning items that are not suitable for either refund or exchange you are accountable for the delivery cost in returning it to us. Refunds will be made for faulty or incorrect items, including mongoose racing bike any delivery charge incurred by the buyer (excluding ‘Special Delivery’) in the return of the item. If the products you ordered are delivered to you in good condition but you wish to return them for any reason we will refund the full value of the goods excluding any carriage charge upon receipt of your returned goods.
Select the product and size you are interested in, click delivery, add your postcode, then select bikes delivered boxed. For over 45 years, Mongoose has been in the dirt, at the park, and on the street! Mongoose offers a variety of Bikes for riders of all ages and ability levels, which are designed to withstand the punishment that takes place as you mongoose racing bike progress your Bike skills. Mongoose has always been an aggressive, mainly BMX brand with products that push the limits of what a rider can do. In the event that you have received items that are fault or not what you ordered, please send them back to us as soon as possible. Only in these cases will we cover the cost of the return shipping charges.
The Mongoose Fireball mountain bike is the ultimate weapon to get your first jumps and manuals in dirt and pumptrack! The Mongoose Fireball frame is made of Tectonic® T1 Aluminum which makes it super tough. It is ridden all year round on the FMB World Tour by rider Greg Watts. It allows to face the biggest jumps in dirt and the big receptions in street. Your refund will be done with 30 days of receipt of returned goods and will not be done until the goods are received and inspected. Please note that, in order to reduce production and delivery times, bike specifications are subject to change by the manufacturer without notice.
Cycle Solutions offer a full 18-month warranty on bikes purchased through our online shop, in line with the guidance set out in the Consumer Rights Acts 2015. So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system. With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.